Privacy Policy

Introduction

Chaindrop (“Chaindrop” or “we”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit www.chaindrop.com (our "Website"), along with our related websites, or use the Service, and our practices for collecting, using, maintaining, protecting, and disclosing that information. Capitalized terms have the meaning stated in the Terms of Service between Customer (“Customer,” “user,” “you,” or “your”) and Chaindrop.

This policy applies to information we collect:

  • On this Website.
  • In email and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means or any third party; or 
  • Any third party, including through any application or content that may link to or be accessible from or on the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Service. By accessing or using this Website and Service, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website and the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

Children Under the Age of 13

The Website and Service provided are intended for individuals of legal age to form a binding contract and is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website or through the Service. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or the Service, or register on the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@chaindrop.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website or Service, including information:

  • Such as name, username, postal address, e-mail address, telephone number, or wallet address ("personal information");
  • That you submit to us through the Website or Service for specific requests; 
  • That is about you but individually does not identify you, such as internet protocol address and your geographic location; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners including the Rollups and communities creating the Rollups.

Information You Provide to Us  

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Service, subscribing to our service or newsletter, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses) if you contact us.

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Website and Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  •  Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

[We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).  If you do not wish for us to collect information about you through automatic data collection technologies, you may set the browser to refuse cookies, or to alert you when cookies are being sent.  Some parts of the Website, however, may not be accessible or may not function as a result. Also, if you use a different browser or computer, you will have to make this same selection again.] 

Do Not Track Browser Setting. We do not currently respond to “do not track” signals from web browsers.

The information we collect automatically may be only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and Service and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For additional on our Cookies Policy, review our Cookies Policy here.
  • Click Tracking.  Click tracking is a tool used to determine and record what a user clicks on while browsing through the Website.  Our Website may use click tracking to conduct market research and software testing.
  • Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Chaindrop, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Cookies Policy

This Cookies Policy covers use of the Website and.

By clicking to accept Cookies, you are consenting to our use of Cookies in accordance with this Cookies Policy. If you do not wish to accept Cookies from our website, you can follow the link in our Cookies footer and/or pop-up, and you will be directed to a page where you can enable/disable certain Cookies. Although you are not required to accept Cookies when you visit the Website, you may be unable to use all of the functionality of the website if you reject certain Cookies.

We use Cookies and similar tracking technologies to track the activity on our Website. The Cookies we use or allow are an accepted part of ecommerce and important to your use of the Website. The information collected by Cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet (e.g., operating system and platform, IP address, your browsing patterns, and timings of browsing on the website) and your location. Details about the types of Cookies that we utilize can be found below.

Any personal information you do provide us through the Website would be governed by this Privacy Policy.

  1. What is a Cookie?

Cookies are pieces of data issued that may include an anonymous unique identifier. Cookies are used by a website that, among other things, allow your computer to utilize all the features on the website. If and when your computer accepts a Cookies, the Cookies may be stored on the computer’s hard drive.

Below we provide more information about the specific types of Cookies utilized by the Website, and what those Cookies do. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Website.

In addition to Cookies, our Website may utilize other technology to automatically track certain information:

  1. Other Technologies
  • Log File Information: Our servers automatically record certain information that your web browser sends whenever you visit the Website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more Cookies that may uniquely identify your browser.
  • Information Collected by "Clear GIFs": We may employ "clear GIFs" (a.k.a. Web Beacons), which are used to track the online usage patterns anonymously (i.e., in a non-personally-identifiable manner). In addition, we may also use clear GIFs in HTML-based emails sent to users to track which emails are opened by recipients.
  1. Data Collected via Website Technology

Each time a device visits the Website we may collect certain data from that device. This data is automatically collected from the device’s web browser and may include data such as the following:

  • the type of web browser software the computer uses (for example, Google Chrome or Internet Explorer);
  • the name of the domain from which the computer accessed the Internet;
  • the Internet address of the website from which the computer linked directly to the Website;
  • the date and time the computer accessed the Website.

We may use this data to help us make the Website more useful to you and for other business purposes as described below.

  1. Types of Cookies Utilized by the Website

Cookies can either be session Cookies or persistent Cookies. A session Cookies does not identify you personally and automatically expires when you close your browser. A persistent Cookies will remain until it expires, or you delete your Cookies. By assigning your computer a unique identifier through a persistent Cookies, we are able to create a database of your previous choices and preferences which can be provided by us automatically, saving you time and effort on future visits.

In addition, third parties may place and read Cookies on your browser or use web beacons or similar technologies to collect data. We use a number of different third-party resources in order to utilize Cookies, including Google Analytics. A description of the specific functionality of the Cookies used by the Website is provided below.

  1. Necessary Cookies

Necessary Cookies enabling basic functions on the Website, like page navigation and access to secure areas. The Website cannot function properly without these Cookies. Necessary Cookies are used for the following purposes, including:

  • Preserving your session state across page requests;
  • Distributing traffic to the Website across several servers in order to optimize response times and improve your experience;
  • Identifying trusted web traffic to keep the Website secure;
  • Storing your Cookies consent state for the current web page you’re visiting.
  1. Preference Cookies

Preference Cookies enable the Website to remember information that changes the way the Website behave or look during your experience, like your preferred language or the region that you are in. Preference Cookies are used to establish a unique user ID that recognizes you on returning visits in order to improve and personalize your experience.

  1. Statistics Cookies

Statistic Cookies help us understand how visitors interact with the Website by collecting and reporting information anonymously. Statistics Cookies are used for the following purposes:

  • Anonymously logging details about your browser and computer through Google Analytics; Collecting anonymous data on your visits to the Website, such as the number of visits, average time spent on the Website, and what pages have been loaded, in order to generate reports for optimizing the Website’ content;
  • Determining what type of device (smartphones, tablets, computers, TVs etc.) is being used to access the Website;
  • Gathering anonymous technical information regarding your browser, operating system, IP address and screen resolution as well as your navigation on the Website.
  1. Advertising/Marketing Cookies

Marketing Cookies are used to track visitors across the Website. The intention is to display ads that are relevant and engaging for individual users. Marketing Cookies are used for the following purposes:

  • Registering a unique ID that identifies your device for the purpose of targeted ads, auto-populating forms, validating if certain contact information is correct, keeping statistics about third party sites used/accessed through the Website;
  • Registering anonymized user data, such as IP address, geographical location, visited websites, and what ads you have clicked, with the purpose of optimizing ad display based on your movement on websites that use the same ad network;
  • Collecting data on your visits to the Website, such as what pages have been accessed, number of visits, average time spent on the Website, in order to categorize your interest and demographic profiles in terms of resales for targeted marketing, identifying traffic patterns on the Website, and carrying out surveys to better understand your preferences;
  • Remarketing service to advertise on third party websites (including Google) to previous visitors to the Website;
  • Evaluating efficacy of advertisements and likelihood of groups to engage with the Website and purchase our products;
  • Registering your sharing of content via social media.
  1. Third-Party Ad Networks:

As discussed in the Privacy Notice, we may allow other companies, called third-party ad servers or ad networks, to serve advertisements within the Website. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the Website. They automatically receive your IP address when this happens. They may also use other technologies (such as Cookies, JavaScript, or Web Beacons) to measure the effectiveness of their advertisements and to personalize the advertising content you see. You should consult the respective privacy policies of these third-party ad servers or ad networks for more information on their practices and for instructions on how to opt-out of certain practices. This Privacy Notice does not apply to them, and we cannot control their activities.

We may use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads via Google Ads Settings, or opt out of general interested-based advertising via the NAI Consumer Opt Out. You may also be interested in the Google Analytics opt-out browser add-on.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website, Service, and their contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To notify you about notifications from the Rollup that you have signed up to
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Communications with You

From time to time, we may use your personal information that you have provided to us to send email messages to respond to any emails or other communications you send to us or to advise you of any problems with our Website.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect, or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business, such as website hosting, data analysis, IT services and infrastructure, customer service, email delivery, and other similar services and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them].
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Chaindrop's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Chaindrop about our Website or Service users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply the Chaindrop Terms of Service  and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Chaindrop, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Please know we do not currently sell personal information.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address that you provide to us. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@chaindrop.com 

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